Privacy Policy

Last Updated: 19 October 2026

1. Introduction

Welcome to DigiGryd. DigiGryd is a digital marketing and creative agency providing digital marketing, branding, website design and development, advertising, SEO, social media management, influencer marketing, and related services.

We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, advertisements, social media channels, and other communication methods.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with DigiGryd or use our services.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Name and business name

  • Email address

  • Phone number and WhatsApp number

  • Business address and location

  • Information submitted through enquiry forms, consultation requests, or contact forms

B. Business and Project Information

  • Company details and brand information

  • Website URLs and social media profiles

  • Marketing objectives and campaign requirements

  • Project briefs, creative assets, product images, and documents shared with us

C. Technical Information

When you visit our website, we may collect technical information such as your IP address, browser type, device information, pages visited, referral source, and website usage data through cookies and analytics tools, where applicable.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and consultation requests.

  • Prepare proposals, quotations, and service plans.

  • Provide digital marketing, advertising, branding, SEO, and website development services.

  • Manage client accounts, campaigns, and projects.

  • Contact you regarding project updates, payments, and service-related matters.

  • Improve our website, services, user experience, and marketing performance.

  • Send relevant promotional communications where permitted and, where required, with your consent.

  • Prevent fraud, maintain security, comply with legal obligations, and resolve disputes.

We use personal information only for appropriate purposes connected with our business and in accordance with applicable law.

4. Lead Generation and Advertising Platforms

DigiGryd may use advertising and marketing platforms such as Meta Ads (Facebook and Instagram), Google Ads, and other digital channels to generate enquiries and promote services.

If you submit a lead form, request a consultation, contact us through WhatsApp, or interact with an advertisement, we may receive the information you voluntarily provide, including your name, phone number, email address, and business requirements.

We use this information to respond to your enquiry, discuss relevant services, and follow up where permitted.

These platforms may independently collect or process information according to their own privacy policies and settings. We encourage you to review the privacy policies of the relevant platforms.

5. Cookies and Analytics

Our website may use cookies, pixels, tags, and analytics technologies to:

  • Understand website traffic and visitor behaviour.

  • Improve website functionality and performance.

  • Measure advertising effectiveness.

  • Support relevant advertising and remarketing, where enabled and permitted.

You can manage cookies through your browser settings and any cookie preference controls provided on our website. Disabling certain cookies may affect some website features.

Where required by applicable law, we will seek the appropriate consent before using non-essential cookies or tracking technologies.

6. Sharing of Information

DigiGryd does not sell your personal information to third parties.

We may share information when necessary with:

  • Service providers: Website hosting providers, analytics services, CRM platforms, email providers, and other vendors supporting our operations.

  • Advertising platforms: Platforms used to run, measure, and optimise marketing campaigns.

  • Project partners: Freelancers, designers, developers, photographers, or other professionals working on an authorised project.

  • Legal and regulatory authorities: Where disclosure is required by applicable law, a valid legal process, or a lawful government request.

We take reasonable steps to ensure that information shared with service providers is handled appropriately and only for relevant purposes.

7. Client Data and Marketing Campaigns

When DigiGryd manages advertising campaigns, websites, social media accounts, or lead-generation activities for clients, we may process information on the client's behalf.

In such cases, the client may be responsible for determining the purposes of data collection and ensuring that its lead forms, campaigns, privacy notices, and customer communications comply with applicable requirements.

Clients should ensure that they have the necessary permissions and lawful basis to share customer lists, photographs, testimonials, and other materials with us for their projects.

DigiGryd will handle such information in accordance with the applicable project arrangements and legal obligations.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. While we work to safeguard your information, we cannot guarantee absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain business records, resolve disputes, and comply with legal obligations.

When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable retention requirements.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where applicable.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

  • Raise a concern or submit a privacy-related complaint.

To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing certain requests.

Withdrawing consent does not affect processing already carried out lawfully before withdrawal.

11. Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites and services. These may include Google, Meta, WhatsApp, social media platforms, payment providers, and other external services.

DigiGryd does not control the privacy practices of independent third parties. Your interactions with them are governed by their respective policies and terms.

12. Children's Privacy

Our services and website are intended primarily for businesses and adults. We do not knowingly seek to collect children's personal information for independent marketing purposes without the required authorisation or other lawful basis.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

14. Contact Us

For questions, concerns, privacy requests, or complaints relating to this Privacy Policy, please contact:

DigiGryd – Digital Marketing Agency

Phone: +91 95609 07675

Address: Imperia Mindspace, 9B, Ground Floor, Sector 62, Golf Course Extension Road, Gurugram, Haryana, India.

Email: digigryd@gmail.com

We will review privacy-related requests and respond in accordance with applicable legal requirements.

This Privacy Policy is intended as a general business template. It should be reviewed and adapted to your actual website technologies, data practices, and applicable legal requirements before publication.